An examination of aviation accidents offers valuable insights for crisis management that apply to almost any type of disaster. This white paper provides best practices from lessons learned in responding to aviation accidents.

In responding to numerous critical incidents and mass casualty events over the past 20 years, we have observed one unwavering constant, irrespective of the type of crisis.  In the immediate aftermath, what people most want and need is information.  Many organizations are not fully prepared for the volume of inquiries resulting from a crisis and often fail to plan for this critical need.  Learn more about this and other key facets of planning for a large scale incident that are often overlooked.