Your Crisis is Our Crisis

header_sideBlack Swan Solutions provides the people and technologies to manage the unmanageable.

We assist organizations in preparing for, responding to, and recovering from the human impact of crises. This turnkey approach integrates the expertise of experienced, master’s-prepared professionals with state-of-the-art technology.

We mitigate organizational risk by ensuring that people get timely and accurate information, as well as the human support they need during and after a crisis.

Our client organizations are among the most recognized brands in the world. In responding to crises ranging from data breaches to mass casualty events, these organizations rapidly communicate with stakeholders, demonstrate compassion for victims, and protect reputations.

 

Topics in crisis management...

Tips for a Better Crisis Response Plan

Download our white paper “Why Crisis Response and Business Continuity Plans Fail” for valuable lessons learned from real-world experience.

See Us in Action!

Did you know that our call center transforms from standby to fully operational within 60 minutes when notified of a crisis? Get a unique glimpse inside an activation of our services with this short slideshow.

Lessons Learned from Aircraft Accidents

Due to industry regulation and long-standing practices, airlines are required to be responsive and informative in the event of an accident. In this article, learn how your organization can take lessons from the aviation industry to improve your EOP.